A few weeks back, I sent out a feedback form to the guests we had staying in the summer. I hadn’t had a reply for a while and thought I wouldn’t…people get back home and life moves on, routines are re-established.
But happily I received one today.
It was a really sweet letter. They emphasised that they had passed a wonderful time with us at Beauregard and that the area was lovely.
They had listed a few issues but thankfully, there were no surprises. Each item was something that we had considered as ‘missing’ or ‘in need of improving’, so I was quite pleased really. It’s good to think that we are on track with peoples expectations.
Now, I am itching to get down there and start the improvements!
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